Privacy notice
How Uniiq Operations handles information
On this page
Controller
RIPPLE ELECTRICAL SERVICES PTY LTD (ACN 627 966 689) (“we”, “us”) operates Uniiq Operations. This notice describes how we collect and use personal information.
Information we collect
- Account details (name, email, organisation affiliation).
- Operational data you enter (projects, tasks, rosters, sites, billing metadata).
- Usage and diagnostic data (pages visited, device/browser type, error logs).
- Support submissions when you contact us or report issues.
- Payment metadata processed by Stripe (we do not store full card numbers).
How we use information
- Provide, secure, and improve the service.
- Authenticate users and enforce tenant isolation.
- Send operational notices (billing, security, product updates).
- Respond to support requests and investigate bugs.
- Record legal acceptance timestamps when you agree to Terms and Privacy.
Sharing
We use infrastructure providers (hosting, database, email, payments) under appropriate agreements.
We do not sell personal information.
We may disclose data if required by law or to protect rights and safety.
Cookies
See our Cookie notice for details on browser storage and similar technologies.
Retention
Data is retained while your organisation uses the service and for a reasonable period afterward for backups, billing, and legal compliance unless you request deletion where applicable.
Security
See our Security overview. Report concerns via Contact.
Your choices
Organisation administrators manage user access.
You may request correction or deletion of personal data subject to operational and legal requirements by contacting us.